How To - Help Customers By Putting Employees First
Featured - Week 17
•
3m 0s
Richard Branson, the founder of Virgin, once famously said “Clients do not come first. Employees come first. If you take care of your employees, they will take care of your customers.” But does the research back this up? And what can we do to implement this idea in practice?
Up Next in Featured - Week 17
-
Ask an Expert - Skip Bowman
Skip Bowman is an author, consultant and speaker focusing on how to transform organisations with a growth mindset and psychological safety. Skip is based in Copenhagen and has worked with global organisations for over 25 years. Skip has an upcoming book - From Safe to Great - which will be publis...
-
Masterclass - Rid Yourself of Imposto...
Ever felt like a fraud? The fear that one day someone will point out that you actually have no idea what you're doing? Impostor syndrome is surprisingly common, particularly amongst those who aim high and keep developing. But self-doubt can put limits on our ability to make progress, achieve our ...
