How To - Manage Bias
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2m 49s
All of us have biases that shape our behaviour. In this video we explore three ways to reduce bias and minimise the impact of bias.
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How To - Create Customer Value
Creating customer value is central for any successful organisation. If we aren’t creating value for our customers, we are bound to fail. Learn more about ways to identify your customers and ensure you're meeting their true needs.
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How To - Avoid Excessive Pride
We’ve all heard the expression, pride comes before a fall. Being proud of our achievements is fine. The issue is when we elevate ourselves above others or think we are infallible. So whenever there is a track record of success, pride can become a problem. Learn five ways to avoid this risk.
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How To - Schedule Decisions to Reduce...
Sometimes we can become overly focused on a change or decision, with our thinking looping back repeatedly. This can sap our energy and reduce our focus. Scheduling a time in advance to make a decision can improve this dramatically.
