Richard Branson, the founder of Virgin, once famously said “Clients do not come first. Employees come first. If you take care of your employees, they will take care of your customers.” But does the research back this up? And what can we do to implement this idea in practice?

Confidence is just about how we feel. If we want to feel more confident, we need to take confident action. Learn more about what holds us back and what we can do about it.

People make rapid judgements about our leadership capability. Here's how we can ensure we make a great leadership first impression.

We’ve all heard the mantra, work smarter, not harder. But sometimes our idea of ‘smarter’ still isn’t the smartest way to work. Here's how to make sure we're doing the right work.

We all have automatic limiting thoughts that can reduce our confidence and effectiveness. In this video we explore five ways to retrain your inner critic.

We all have preferences for our working hours based on chronotypes. Here are some tips if you're struggling with your sleep/wake cycle at work. Take this questionnaire by the Center for Environmental Therapeutics to discover your chronotype - www.cet-surveys.com/index.php?sid=61524

Psychological safety isn't about being comfortable - it's about creating an environment where people can be confident trying new things, making the occasional mistake, and learning new skills. In this video we explore two leadership styles that help build an environment of psychological safety.

Change is ever present. In this video we explore the stages of change and how you can lead others through change successfully.

People often overestimate their performance. Here are some tips on how to address this and provide accurate performance feedback.

Most people think of conflict as negative and something to be avoided. But in a diverse workplace, conflict is inevitable and can be productive. Take time to review these tips for tackling conflict head on.

Trying something new can feel awkward. We can quickly discover just how much we don't know. It can be tempting to give up. But there are benefits to pushing through the discomfort.

We live in a complex world that is volatile, uncertain, complex and ambiguous. Lessons from a medical context can help us to navigate this complexity successfully.

Rules can be frustrating. It can be tempting to bend the rules or ignore them altogether, but this can lead to negative outcomes. In this video we explore how to work around rules but maintain your integrity.

Whether it’s working arrangements, a pay rise, contract terms with a client or project timelines with colleagues, we are all required to negotiate at some point. In this video we explore ways to negotiate effectively.

Influencing is most effective when you use a range of approaches. Here are the influencing tactics that work best.

Exposure to nature has a surprisingly wide range of benefits. Here are some tips to help gain the benefits of nature with your team.

With staff turnover rates on the rise, here are some simple tips to help keep your best people.

Leaders often avoid providing negative feedback, however it is an important part of managing performance. Providing more positive feedback and applying four principles from research can make a big difference.

Effective listening is a core part of leadership effectiveness. In this video we explore levels of listening and five tips to improve your listening.

Mentoring has a broad range of benefits. But sometimes the best way to find a mentor isn't to ask for one. Here's what you should do instead.

Most leaders struggle with delegation. Here are some principles to keep in mind to delegate effectively.

The impact we make on others doesn't always align with our intent. Here are four important principles for leaders who want to address this.

Interviewers place a strong emphasis on perceptions of nervousness. But there are practical steps we can take to appear less nervous in meetings and interviews.

Research demonstrates the background we choose for video calls has a significant impact on how trustworthy and competent we appear. In this video we explore how to boost your first impressions on a video call in three simple ways.