People make rapid judgements about our leadership capability. Here's how we can ensure we make a great leadership first impression.

Most people think of conflict as negative and something to be avoided. But in a diverse workplace, conflict is inevitable and can be productive. Take time to review these tips for tackling conflict head on.

Meaning is a powerful motivator. In this video we explore levels of purpose, and simple ways to connect people to the organisation's direction.

Influencing is most effective when you use a range of approaches. Here are the influencing tactics that work best.

Effective listening is a core part of leadership effectiveness. In this video we explore levels of listening and five tips to improve your listening.

Interviewers place a strong emphasis on perceptions of nervousness. But there are practical steps we can take to appear less nervous in meetings and interviews.

The impact we make on others doesn't always align with our intent. Here are four important principles for leaders who want to address this.

Research demonstrates the background we choose for video calls has a significant impact on how trustworthy and competent we appear. In this video we explore how to boost your first impressions on a video call in three simple ways.

Research demonstrates a risk of detachment and reduced connection on video calls. In this video we explore ways to be more real when we’re not meeting in-person.

Whether it’s working arrangements, a pay rise, contract terms with a client or project timelines with colleagues, we are all required to negotiate at some point. In this video we explore ways to negotiate effectively.

Negativity can really impact a team’s motivation and performance. In this video we explore how to manage a persistently negative team member.

It can be one of the most tricky conversations to have with your manager. In this video we look at how to ask for a pay rise.

In this interview we speak with Ralph Kilmann, conflict management expert and author of the book Mastering the Thomas-Kilmann Conflict Mode Instrument, detailing the tool he co-created almost 50 years ago. We discuss:
- What drew him to conflict in the first place
- Why conflict is on the rise an...

Many people want to be more assertive at work. In this video we explore assertiveness as a type of conversation.

Delivering a presentation is a fear-inducing situation for most of us. In this video we look at practical ways to manage pre-presentation nerves.

The working relationship we have with our manager is particularly important to our performance and career. We explore some practical ways to build this relationship.

In this interview we speak with Shane Hatton, author of the book Lead the Room. Shane works with individuals and teams around leadership, communication and culture. During the interview we explore:
- What it means to lead the various ‘rooms’ in our life and leadership
- Making a difference in the...

In this 20 minute webinar recording we discuss:
- Common misconceptions about assertiveness
- What is assertiveness?
- Measuring assertiveness
- Reflection and action

In this 30 minute webinar recording we cover:
- Influencing “from” and not just “to”
- The importance of warmth and competence
- The most effective influencing tactics
- An opportunity for reflection and to plan action