Here's what is coming up this week at Leadership Today On-Demand.

We’ve all heard the expression, pride comes before a fall. Being proud of our achievements is fine. The issue is when we elevate ourselves above others or think we are infallible. So whenever there is a track record of success, pride can become a problem. Learn five ways to avoid this risk.

Creating customer value is central for any successful organisation. If we aren’t creating value for our customers, we are bound to fail. Learn more about ways to identify your customers and ensure you're meeting their true needs.

All of us have biases that shape our behaviour. In this video we explore three ways to reduce bias and minimise the impact of bias.

In this Ask an Expert video I speak with Belinda Morgan, author of the book Solving the Part-Time Puzzle - How to Decrease Your Hours, Increase Your Impact and Thrive in Your Part-Time Role. You can find our mote about Belinda and buy the book via her website - www.belindamorgan.com

Whether we have people reporting to us or not, we all have the opportunity to bring a leadership mindset to our work. Most of the results we achieve involve influencing others and managing relationships - these are fundamental leadership skills. In this masterclass we explore the four elements of...