How To - Create Customer Value
How To...
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2m 8s
Creating customer value is central for any successful organisation. If we aren’t creating value for our customers, we are bound to fail. Learn more about ways to identify your customers and ensure you're meeting their true needs.
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How To - Avoid Excessive Pride
We’ve all heard the expression, pride comes before a fall. Being proud of our achievements is fine. The issue is when we elevate ourselves above others or think we are infallible. So whenever there is a track record of success, pride can become a problem. Learn five ways to avoid this risk.
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How To - Schedule Decisions to Reduce...
Sometimes we can become overly focused on a change or decision, with our thinking looping back repeatedly. This can sap our energy and reduce our focus. Scheduling a time in advance to make a decision can improve this dramatically.
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How To - Succeed in a New Role
Starting a new role can be really challenging. There is so much to get your head around. Researchers Cross, Pryor and Sylvester found those who are most successful in new roles build broad, mutually beneficial connections right from the start. This helps these so-called "fast movers" to be more e...
