Influencing

Influencing

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Influencing
  • How To - Deal with Defensiveness

    I am sure that you have needed to work with a defensive person before. Perhaps they just didn’t want to hear some feedback that is being provided. Or they quickly blamed others when something went wrong. Maybe they were resistant to new initiatives and changes. In this video we discuss three ways...

  • How To - Use Ten Great Leadership Questions

    With the advent of the Internet and AI, answers have become prevalent and cheap. It’s now the trustworthiness and quality of answers that varies. Questions are the valuable commodity now. In this video we explore 10 great questions you can use as a leader.

  • How To - Inspire Others from the Outside In

    The key mechanism of effective leadership is aligned motivation. As leaders we want a group of people who aren’t just motivated, but are motivated towards the same vision and objectives. Our job as leaders isn’t to motivate people, but rather to inspire them. When we inspire someone we are sparki...

  • How To - Share Bad News

    It's difficult to share bad news well. People have a tendency to "shoot the messenger" - placing the blame for the bad news on the person sharing it, and then avoiding that person. But there are simple steps we can take when sharing bad news.

  • How To - Build Hope

    The concept of hope captures the human imagination. It's more than just optimistic thinking. Research demonstrates that we can build hope for ourselves and our teams. In this video we explore the research and share four ways a leader can build hope for themselves and others.

  • How To - Deal with Jargon

    The use of jargon has a negative impact on our ability to communicate clearly. Research shows that even when we explain jargon, it still reduces our influence.

  • How To - Say No While Remaining Helpful

    Being able to say "no" is a key part of being an effective leader. But how do we do it and still remain helpful? In this video we share two tips that will help.

  • Interview - Dr Alexa Chilcutt

    In this conversation, Dr. Alexa Chilcutt discusses the importance of executive communication and public speaking skills. She explains that anxiety around public speaking stems from the fear of being judged and evaluated. However, she emphasises that with practice and a clear process, individuals ...

  • How To - Make a Great Leadership First Impression

    People make rapid judgements about our leadership capability. Here's how we can ensure we make a great leadership first impression.

  • How To - Tackle Conflict Head On

    Most people think of conflict as negative and something to be avoided. But in a diverse workplace, conflict is inevitable and can be productive. Take time to review these tips for tackling conflict head on.

  • How to - Use Meaning to Motivate Others

    Meaning is a powerful motivator. In this video we explore levels of purpose, and simple ways to connect people to the organisation's direction.

  • How To - Influence Others More Effectively

    Influencing is most effective when you use a range of approaches. Here are the influencing tactics that work best.

  • How To - Level Up Your Listening

    Effective listening is a core part of leadership effectiveness. In this video we explore levels of listening and five tips to improve your listening.

  • How To - Appear Less Nervous In Meetings and Interviews

    Interviewers place a strong emphasis on perceptions of nervousness. But there are practical steps we can take to appear less nervous in meetings and interviews.

  • How To - Align Your Impact With Your Intent

    The impact we make on others doesn't always align with our intent. Here are four important principles for leaders who want to address this.

  • How To - Boost First Impressions on Zoom

    Research demonstrates the background we choose for video calls has a significant impact on how trustworthy and competent we appear. In this video we explore how to boost your first impressions on a video call in three simple ways.

  • How to - Be More Real on Video Calls

    Research demonstrates a risk of detachment and reduced connection on video calls. In this video we explore ways to be more real when we’re not meeting in-person.

  • How To - Negotiate Effectively

    Whether it’s working arrangements, a pay rise, contract terms with a client or project timelines with colleagues, we are all required to negotiate at some point. In this video we explore ways to negotiate effectively.

  • How To - Manage a Persistently Negative Team Member

    Negativity can really impact a team’s motivation and performance. In this video we explore how to manage a persistently negative team member.

  • How To - Ask For A Pay Rise

    It can be one of the most tricky conversations to have with your manager. This week we look at how to ask for a pay rise.

  • How To - Memorise A Presentation

    This week we’re exploring an ancient technique to help you memorise a presentation with numerous points in a set order.

  • Ask an Expert - Ralph Kilmann

    In this interview we speak with Ralph Kilmann, conflict management expert and author of the book Mastering the Thomas-Kilmann Conflict Mode Instrument, detailing the tool he co-created almost 50 years ago. We discuss:
    - What drew him to conflict in the first place
    - Why conflict is on the rise an...

  • How To - Be More Assertive at Work

    Many people want to be more assertive at work. This week we explore assertiveness as a type of conversation.

  • How To - Deal With Pre-Presentation Nerves

    Delivering a presentation is a fear-inducing situation for most of us. This week we look at practical ways to manage pre-presentation nerves.