It can be challenging working across cultures. There are core assumptions in our cultural world view that we may not even recognise. In this video we explore a model of cultural difference along with six practical ways to work across cultures more effectively.

Chances are your team and organisation are struggling to figure out how best to work. Are we in the office? If so, how many days a week? Who gets to decide which days? Can't I just work from home all the time? Leaders are thoroughly confused about the best way forward. In this video we step throu...

The last few years have placed enormous pressures on teams. What leads some teams to collapse under the pressure while others thrive? Research by Ron Friedman and colleagues has uncovered five things high-performing teams do differently to other teams. Learn more in this "how to" video.

When working in teams, there are two main roles we can take to improve performance and build cohesion. Learn more about challenging and supportive roles in this video.

Whether we have people reporting to us or not, we all have the opportunity to bring a leadership mindset to our work. Most of the results we achieve involve influencing others and managing relationships - these are fundamental leadership skills. In this masterclass we explore the four elements of...

When people complain about meetings, it's usually about how they are run rather than the meeting itself. Ineffective meetings often end up leading to even more meetings. Being able to plan and run an effective meeting is a core skill for any leader. Recognising the three key stages in any meeting...

Feedback and coaching are two core skills that all leaders need. However, we can often confuse the goals of feedback and coaching. As a result, we may be unclear about the type of conversation we’re having, confusing those we are speaking with. In this video we explore when to use feedback and co...

Researchers Kyle Brykman and Danielle King found that leaders play an important role when it comes to resilience, particularly within teams. They studied 48 tech startup teams to identify what made a difference when it came to resilience and learning. They found a key element in team resilience i...

It’s no secret that people hate performance reviews. They are one of those 'must do' activities that both managers and team members tend to dislike. In this video we explore a regular one-on-one meeting format that can help address the challenges of performance management and engagement.

Leadership habits are important. We all have routines and disciplines that either help or hinder our leadership impact. The good news is that leadership is a set of skills and behaviours that we can all learn and develop. Leadership is what we do every day that helps us to achieve results through...

In a world that’s unpredictable, creativity is more important than ever. But we often treat creativity like it’s an inherited skill - something you’re either born with, or not.  Does that then rule the non-creative types out? Or can we make ourselves more creative? In this video we explore five w...

I am sure that you have needed to work with a defensive person before. Perhaps they just didn’t want to hear some feedback that is being provided. Or they quickly blamed others when something went wrong. Maybe they were resistant to new initiatives and changes. In this video we discuss three ways...

There has been a lot of debate and discussion about the need for offices. The global pandemic revealed just how possible it was for many people to work from anywhere. But research indicates there are five reasons to occasionally bring people together. In this video we explore how to make the most...

We can often be approached to address interpersonal issues or other sensitive topics. It's important to decide what issues are worth tackling, and which aren't. In this video we explore a simple question to ask to help decide if a problem is worth tackling.

The key mechanism of effective leadership is aligned motivation. As leaders we want a group of people who aren’t just motivated, but are motivated towards the same vision and objectives. Our job as leaders isn’t to motivate people, but rather to inspire them. When we inspire someone we are sparki...

A fun workplace isn't just a nice thing. Having fun at work has significant impacts on performance, engagement, and stress. But research shows that not all fun is created equal. In this video we explore why fun works best when it's part of the job itself.

With remote working, there's more micromanagement than ever before. In this video we explore what drives a leader to micromanage, and five tips to avoid it.

Removing frustrations is an important part of effective leadership. In this video, we explore three conditions that magnify frustrations, and six tips to reduce frustrations for you and your team.

Great teams reduce conflict by managing tasks, processes and relationships. Explore some helpful questions to increase the effectiveness of your team.

Treating people well matters, and not just because it’s the right thing to do. Research shows that people who feel they are treated fairly perform better, and have higher team and organisational commitment. Find out five practical ways busy leaders put their people first.

Team meetings are a great opportunity to bring the best out of your people. In this video we share a simple structure you can try at your next team meeting.

Gratitude helps us individually and collectively in many ways, includng taking us away from a natural tendency to focus too much on the negatives. Here are some practical ways to boost gratitude for yourself and your team.

Trying something new can feel awkward. We can quickly discover just how much we don't know. It can be tempting to give up. But there are benefits to pushing through the discomfort.

Most leaders struggle with delegation. Here are some principles to keep in mind to delegate effectively.